Tag: ringtones

Ringtones, Wallpapers & SMS in the UK

On 29/04/2008

English newspaper The Guardian published the results of a couple of recent surveys on mobile content, including the quarterly “Orange Digital Media Index” and a study carried out by TNS and, alas, no real surprises here:

Ringtone and wallpaper downloads are slowing and are on the decline and, frankly, who in their right mind with a phone that plays MP3s, has a good camera as well as multiple connections to a computer, would spend money on such little gimmicks anymore? Ringtones were down more than 10%, whilst wallpapers still grew but at a meager 3%.
Full-track downloads of songs though were on the rise — 292,000 in January on Orange UK compared to only 100,000 ringtones.
SMS are going strong (up 21% or 1.3bn for the month in the UK) according to Orange, a number to which I, through my 12-year-old son’s phone bill, contribute no small share…
TNS believes mobile IM is on the rise but this is not really the big thing. What IS the big thing is that, according to TNS, more than 1 in every 3 messages a user sends from either his/her mobile OR computer are SMS (38%), and that shows how ubiquitous the whole thing has become. Again, judging by my son’s communication patterns, I believe that: his choice of messaging is – in order of relevance: 1) SMS, 2) IM, 3) (and I mean a very, very distant 3) e-mail.

So pretty much all as expected. Unfortunately, no news on mobile video, games or applications in this one although this is there might actually have been interesting things to report. I am actually wondering now why I even bothered recording this at all… Apologies…

LiveWire in the Groove

By Volker

On 23/03/2008

In Deals

LiveWire Mobile (part of Nasdaq-listed NMS Communications Corp) acquired former ringtone and now full-track platform provider Groove Mobile for $14.5m in what commentators call an “unexpected swoop” (why? because they waited with the PR until the deal was closed?).

Groove Mobile runs the music decks for 12 carriers, including most notably Sprint in the US and 3 UK. It also holds contracts with all major music labels.

Now, why should this be unexpected? The press release lays out the “strategic reasons” for the acquisition and, whilst it is all a bit embellished in the usual PR blurp, it is relatively plain to see: LiveWire Mobile are – or so I understand – specialising in ringback services (their website says they are deployed on 30 carriers with that). However, those carriers do not seem to give them too big a footprint: the release states that the acquisition triples their “addressable market”.

Also, ringbacks are a bit of a beast to run as they require deep integration with the carrier on which it is deployed (you need to be on network level to integrate this), and the relationships of a company that runs the music platforms for some carriers are naturally quite valuable to someone like that (although someone still needs to explain to me what turn-key means in mobile telecommunications terms). So: you get someone who is already integrated with a carrier, you increase your chances that that carrier will choose more services from you. Compelling, huh?

If it is a good acquisition remains to be seen: ringbacks are utter flops in some countries (people query the value of a service that the person paying for it never experiences…) and huge hits in others; not consistent though… Also, digital music distribution seems to be a field with utterly low margins; great if you can deliver VERY efficiently and to enough consumers but tough as you always face margin pressure from every side you are involved with: the labels that are struggling to replace retail sales and the carriers (and, increasingly web players and OEM) who want to be amply “reimbursed” for allowing you to sell to their customers. If the above considerations can deliver, it should have been a good buy: at about 2 x revenues, it was at a relatively sane valuation multiple.

Good luck, folks!

Emotional attachment to mobile content…

By Volker

On 09/10/2007

Yay, another study is out! This time, we are being told that users have “strong attachment to the content on their devices, which includes address books, ringtones, text, pictures, music, games, and other applications”. Ah, it includes the address book and pictures – presumably those primarily taken themselves with the phone’s camera. Astonishingly, users reported that losing their phone is far more painful than […] breaking up with a boyfriend or girlfriend. Hello? Did they only ask specialists in speed-dating? Over half said that losing their phone would cause their social life to suffer. Well, yes, your evenings can be pretty lonely if you don’t have any number of any friend anymore…

66% of the users re-enter new addresses manually into new devices. Have they never heard of the software suites delivered with every phone these days that make this a piece of cake?

There is of course some truth in this, such as the grown significance of mobile phones and mobile-created/stored content, and, yes, because people tend not to use the tools readily available, it can be a pain in the neck when you need to swap the beauties. However, much of the findings appear to be slightly distorted by the above mentioned contacts and pictures. 70% of the users find it extremely or very important to back their contacts up. Doh! Why don’t they? This already goes down to 30% for photos – and these are arguably as personal. No word on ringtones and games. Whilst I can see people sweating over having lost 450 telephone numbers including the one of the rich auntie, I struggle to see a user weeping because his Tetris highscore is no longer available on his shiny new phone (although then, they just might). This is in spite of the cost of mobile content, which can be significant when you add up content purchases over the lifetime of the device.

Who commissioned the study you’re asking? A company called FusionOne. And what does FusionOne do you say? Well, in their own words: “mobile applications that help consumers protect and manage the personal content on their mobile phones, including contacts, calendar, photos, music and messages.” There you have it.

Games shine on Orange

By Volker

On 16/05/2007

In Games

Mobile games outsell other types of content, including ringtones and wallpapers on Orange UK, we read. Orange published its first digital media index which also showed that Orange customers send 872m text messages a month, with most sent between 4pm and 8pm as people plan a night out.

In Q1/2007, almost 750,000 games were downloaded. This compares to only 65,000 and 250,000 tracks, ringtones and music video. This is rather noteworthy. So why is it?

Games are the only category of the above that is tied to the commercial ecosphere of today (be it via carrier deck or from a D2C portal, etc): I can download a picture from the web and bluetooth it or sideload it to my phone and it will work. Phones understand jpeg. I can do the same with a music track. Phones understand mp3. I cannot do the same with a Java game. Phones do understand Java but it is an executable, so you need an installer file, etc. Higher complexity. Too complicated to do it for me, buy it then…

Games have an additional particularity and that is that they need to be thoroughly adapted to the small screen. A song sounds the same (assuming you have a good pair of headphones), a picture will be, well, smaller on a small screen but otherwise undistorted. A game requires interaction, and this is being done very differently on a phone. So we may well see the above numbers drifting further apart…

US ringtone sales down: Novelty wearing off? Nah!

By Volker

On 09/04/2007

Broadcast Music (BMI) projects that U.S. ringtone sales will dip to $550m in retail sales in 2007, down US$50 million from calendar year 2006.

Here’s why according to BMI: “We believe that the ringtone market’s growth has leveled off and the novelty phase has ended.” You can read more of it here

I do not think this explanation is accurate. I suspect that it is not novelty wearing off but the kids and technology smartening up: 1) phones and computers often come equipped with Bluetooth now, 2) new phones usually are MP3-capable. The kids have figured out how to transfer their favourite tunes to their phones via Bluetooth.

This might result in sub-optimal loops being cut (i.e. the tones not rolling as nicely as a ringtone as a professionally-made one might) but on $1.99 saving per tone (when the full track costs you a mere $0.99 on iTunes), that is a no-brainer. Also: with programmes like Garage band et al, every kid can cut loops into MP3s, too.

This last bit is perhaps the one that killed it off: if a product is unique in that it is defensible against similar products on other media, pricing is not under direct pressure as it is not directly comparable (e.g. monophonic ringtones and recorded music). If it becomes comparable (e.g. MP3’s on mobile phones vs. iTunes), there has to be something special justifying a higher price-point. The higher the difference in pricing, the better that USP has to be. 20-second loop cut by a pro? Not good enough…

Conclusion? Bad piece of pricing policy and marketing, I would suggest. Elementary, isn’t it? You’ve screwed up your own market, folks…