Category: Events Page 9 of 10

Conference: Casual Connect Europe (10-12 Feb, Hamburg)

We’re in full swing in the conference season, and next week, one of the more exciting conferences in the game space opens its doors in pretty Hamburg again: Casual Connect Europe, the old world iteration of the event by the Casual Games Association gives a fantastic cross-section of the state of the game across platforms. There are a number of strands to follow, including mobile, where a lot – unsurprisingly – centers around smartphones and the iPhone as well as the change to ecosystems that app stores but also the higher (actual) connectivity of these newer handsets have brought about.

I will be there, too (attending and speaking). So if you are in town (or want to get a good grip on the latest and greatest in the casual games space, head over to Hamburg and give me a shout.

Conference: M-Football, London

The biggest event in 2010 is, distinct to certain fanboys opinion, the launch of the iSlate or new iPhone or iAnything nor, as Canadians will have us think, the Olympic Winter Games in Vancouver, but the Football World Cup this summer (and, no, my dear American readers, this is not the Super Bowl). And whereas one could already see mobile rearing its beautiful head at the last World Cup 2006 in Germany, many people think that South Africa 2010 will provide a breakthrough in mobile service provision around this.

Therefore, quite fittingly, the wonderful guys at Camerjam have put together a conference on the topic, and a nice one, too. The speaker line up includes some proper rock stars, such as (in no particular order):

  • Former FIFA Product Director Rupert Daniels
  • Author and Blogger Tomi Ahonen
  • WPP Global Client Leader Matt Linder
  • ITV Media’s Commercial Director Alex Goudsmith
  • Real Madrid’s Head of Mobile Pedro Duarte Gonzalez
  • MMA Managing Director Europe Paul Berney
  • AdMob VP Russel Buckley
  • BBC VP Global Adsales & Strategy Tom Bowman
  • Sky Mobile GM David Gibbs
  • Layar co-founder Claire Boonstra

and many, many more including yours truly (and as a licensee, I will be cheering the reigning World Champions, Italy, on this time, believe it or not!). Besides all that, the venue is the best: Arsenal’s home ground, the Emirates.

If you want to come, it’s on next week (21 January) and you can register here: http://www.camerjam.com/events/m-football/register/

The Power of Open: Why Android is Big

A couple of weeks ago, I gave a keynote at Droidcon, the (so far) largest Android conference, in Berlin. I spoke about why brands should look at it (I posted it here). Brands care for volume. They’re not necessarily interested in small segments of the market.

The iPhone is not an exception, it is rather a powerful reinforcement of that idea: in spite of its niche, it provides ROI (and warm, fluffy PR as well as content execs) when you compare the cost of the activity (creating an app) with its effects. The conclusion is however not that the iPhone is such a big driver in itself but that EVEN the iPhone (with its very limited scale) generates positive ROI.

The mobile phone market (and its associated content offerings) is extremely fragmented. A plethora of platforms (J2ME, BREW, Symbian, Blackberry, Windows Mobile, iPhone, Android, a couple of proprietary ones, some with middleware, now Bada and Maemo; wonderful…) and distribution channels (traditionally carriers, and lots of them, plus D2C distributors like Thumbplay, Jamba, Zed, Buongiorno, etc and now, increasingly, app stores: everything from the App Store to Android Market, Ovi, Blackberry App World and countless others). Tough for brands: they do not really care for a subset of users consisting of owners of J2ME devices on, say, Orange UK (no offence, Orange).

The ecosystem is tough to address as every mobile game developer will tell you. Which is why the iPhone was such a huge game changer: one device on one platform with one distribution channel globally. And all presented well, easy to use, great UI and users get to content with very few clicks and without unnecessary warnings). It is also always connected (rather than only connected in theory) and hence opens the doors to a new way of consuming, promoting and using content, specifically interactive one such as games and apps. Everyone else scrambles to follow but they struggle because it is such a different way to look at the world (well, different when you are a network operator or handset OEM). And because of this, competition on this platform is now fierce, very fierce.

But now then, why would one support Android? I mean, Gameloft just said it sucks (well, commercially at least). Why do I think it will be (is?) big? And why do I think one should look at it now rather than, well, later?

For starters: it took Gameloft a full 3 days or so to realize the mess it made with its announcement to cut back Android; and swiftly issuing a statement that said pretty much the contrary… But, heck, we’re not running everywhere where Gameloft runs, do we?

Android’s potential is enormous! Not because Eric Schmitt, Google’s CEO said so. But because it is O.P.E.N. This gives it a potential that is beyond all others: it enjoys wide support from vendors (HTC, Dell, LG, Samsung, Sony Ericsson, Huawei, Motorola, Acer, Creative and countless more), carriers (it’s a little like the who’s who: China Mobile, China Unicom, NTT DoCoMo, Sprint, KDDI, Softbank, T-Mobile, TIM, Telefonica, Vodafone) and has a very powerful sponsor indeed in Google. The result is a huge number of devices (cf. Wikipedia page here), and they will grow. They will grow faster than Apple can because of the law of big numbers. Even if Apple may retain an edge on running the overall sexiest package but it will not withstand the overall numbers. Incidentally, the afore distinguishes Android – for the time being – from Symbian (which is now also open source): it lacks a convinced sponsor at the moment (Nokia seems to be wavering in its support) and also seems a little clunky (no open can be so strong so as to support a weak or rather outdated proposition). However, with its massive install base of 280m+ devices it could rebound if they fix this.

Android stretches further though: it is not limited to mobile devices, it goes across to eBook readers, set-top boxes, netbooks, you name it. Users increasingly swap between screens. As a content and/or service provider, you want to be with them, be of service to them, wherever they are. They should not have to worry, you should! Android makes this relatively easy for you.

The Power of Open is tremendous. It provides for (theoretically) infinite growth. And you want to be there. And you want to be there now: They say, a tidal wave of apps is coming. You won’t catch the train once you can see it… 😉

Do not forget: people (and brands) want to reach people. Full stop. They do not necessarily want to reach people who happen to have an XYZ device running the ABC OS on the carrier X in country Y! Apple is wonderful (I am an avid iPhone user and do not plan to change – well, yet) but it is a niche. And if you have business to do, you may want to look beyond that niche.

O2 Can’t Do: Why it is going to lose me (#fail)

Quick facts: I am an iPhone user. I wanted one, I am based in the UK. What to do? Switch to O2, which had the exclusivity for this. This post is not about bandwidth, 3G availability or anything like that – I have not (much) to complain about this actually. It is not about the iPhone either.

This post is about the simple mistakes network operators (plural; O2 is not alone here) make by not living up to their own messages. Listening to customers and identifying (and answering!) user needs.

Back story: I have an iPhone 3G on a £45/month plan, which gives you countless voice minutes and lots of SMS and unlimited data – in the UK that is. In short, I do not normally have to pay anything for (UK) calls and texts, hence the tariff. Now, if you dare travel with your iPhone, you’re in for nasty surprises. The only thing O2 UK has to offer is slices of 10 or 50MB of data for some hefty sum.

One of the most insulting things about this is this: I used to have a Blackberry on O2 and, you see, you can purchase an international roaming plan that gives you blanket data coverage on your device when abroad for – if I remember correctly – £25/month extra. Would I take this? Any day. Does this exist for iPhone tariffs? No.

O2 UK would be able to easily deduce that I am traveling regularly. Great opportunity to hook me into an even dearer deal, you might think (ad slogans include “We’re better, Connected” and “O2 can do”). But wrong you are. Whenever I travel with O2 abroad (and this is on an O2 network), this is what I get:

They actually send me at least 3-4 SMS with various warnings and alerts about how expensive and truly nasty it is to use my (O2-purchased) phone to its full potential and capacity whenever I dare leaving British soil. Connected? Can do? Not at all! Very inspiring. NOT!

Does it offer ANY solution to my apparent need? No. Does it try? No. What does this say about how important I am to them as a customer? A lot. And nothing good either.

It reveals a very “last century” way of looking at life: users are basically being perceived as revenue-generating units rather than someone the brand even attempts to communicate with. This is a very short-term view of the world, and one that is bound to fail quickly. Why? Because I am very likely to switch carriers (I have already unlocked my iPhone, which you can – incidentally – do here).

Now, O2, listen up: will I switch because there are so many other so much better offers out there? No. Will I do it because I fear the charges? No. I might end up paying the same as before. But that’s OK. I will do it because you, my dear carrier, showed me that you do not give a toss about me as your customer and you failed to deliver on your promise (“connected”, “can do”). I beg this will change about 2 weeks before my contract with you runs out: you will promise me everything under the sun to keep me but this is cheap, and I will not have it (as, I suspect, will apply to countless others).

Here’s the solution: Try and build some trust in your brand and your actions (Zappos anyone?). The reference to Zappos is not only a fashionable one (and, yes, I know it turns up in every man and his dog’s presentation these days; I used it myself a couple of weeks ago… But Zappos business is, get this, O2, to deliver happiness. You think that this is over the top? Think again: Tony Hsieh just sold his company for a very real-worldly price of $800 million to Amazon. His company is America’s biggest shoe retailer. Did I say shoes? Happiness!

Do you have to go that far? I would wish you would. But, dear O2, a little respect and care would already do it. Any of this? None I can see or hear, and your hotline will know I have tried! In modern “Tweetish”: #fail.

Listen and deliver. Then the rest will come. Until then, it’ll be Vodafone for me (who at least abolished roaming charges) or Orange (if they manage to learn from the above in time before my contract runs out).

Good bye!

Conference: Mobile 2.0, Berlin

It is conference season and one of the more exciting ones kicks off in Berlin this week: Mobile 2.0 opens its gates on Tuesday and boasts an exceptional line-up to look at the future of mobile.

The very, very high-profile set-up of speakers includes:

  • Olivier Laury, Content Director, Bouygues Telecom
  • Jonathan MacDonald, Managing Director, JMA
  • Damien Byrne, Head of Entertainment, T-Mobile
  • Mark Curtis, CEO, Flirtomatic
  • Amer Hasan, Sr Manager Apps & Developer Programms, Vodafone Group
  • Alistair Hill, Analyst, Comscore
  • Antoine Vince Stabyl, CEO, ItsMy.com
  • Romi Parmar, CEO, The 3G Dating Agency
  • Olaf Kroll, Director Business Development Europe, MySpace
  • Chris Wade, CEO, Shozu
  • Antony Beswick, Global Strategic Product Manager Social Networking, Ericsson
  • Stefanie Hoffmann, Founder Aka-Aki
  • Jonathan Medved, CEO, Vringo
  • Mo Firouzabadian, Global Business Line Director – Carrier Solutions, Buongiorno
  • Ilja Laurs, CEO GetJar

and many, many more, including, yes, yours truly (I’ll be on two panels, namely on the succinctly titled panel on “redefining the mobile content marketplace: exploring the growth, development and industry implications of mobile app stores” and on “building strategies around the drivers of innovation in mobile web 2.0”).

You can register here, and, believe me, it’ll be worth it. It is an exciting topic with top speakers in an exciting city. Make your way over and join us!

See you all in Berlin! Ping me on Twitter (@vhirsch) if you want to get in touch.

Licensing & Open Source / Presentation

Here’s the presentation I gave at Droidcon in Berlin. It is also available here on Slideshare.

Unfortunately, Slideshare omitted the beautiful font I used (Chalkduster). Sorry… 😉

Update: a version with the original font is now available here (I finally figured out that it would preserve it when saved as a PDF. Doh!)

Conference: Droidcon, Berlin

Droidcon is the first conference around the business and development environment for Android. The full programme is available here. It’s rolling right now in Berlin-Dahlem (Dahlem Cube). It will be followed by one of Mobile Zeitgeist‘s MZ Mixers, which kicks of tonight at 6pm (local) in the CSA Bar in central Berlin. Come around if you’re in the area. Should be cool!

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