Tag: Three

Apple, Bubble Designs? Dude, We Can Do That!

Today is a day where I have to sing our own praise a little. Today, as some of you will know, Apple released iOS 7 into the wild. I will spare you a wider critique (I reckon there will be plenty of them out there). But one thing caught my eye. Given my historical interest in social gaming platforms (after all, Scoreloop did a lot of the things – and better – that Apple tried to mimic with Game Center), I went to have a look how they re-designed it (Jony Ive’s hues and all). Now, not only is the dreaded felt gone (phew!) but also did they adopt a playful bubble design. Fits the image and all, right?

Now, it did look somewhat familiar though. And then it struck me: it is very similar to the design approach our very own Blue Beck took when we (well, our teams as I didn’t do much) designed the app for Three, the UK network operator. Compare for yourself (left our Three app, right Apple Game Center):

I actually think, we did the colour scheme a lot nicer! I am still not a fan of Jony’s hues, I’m afraid (though I like the more “contemporary” feel of the new iOS generally…). You can, incidentally, download it here:

And so, tonight I would like to sing the praise of our wonderful team at Blue Beck and our esteemed client Three (on whose style guide we based the design) and will sit with a smug face and think that Apple “borrowed” (which they probably didn’t, but hey) from our own design prowess. Carleton, Dose, Rick, Pete, you rock (and, of course we always knew that), and tonight is the night to call it out! (and, to the rest of the Blue Beck team: so do you – just don’t get the hang of them hues, OK?).

Hail the kings of Blue Beck castle! 😉 (and if you haven’t realised: full disclaimer: I am a shareholder and director of Blue Beck).

Spotify Mobile: 3UK bundles with HTC Hero

A couple of weeks ago, I pondered Spotify’s impact on music business models and suggested that mobile may have a role to play in the monetization end of it (which is, unless you’re Twitter, an inherent part of a business model indeed). It didn’t take them long:

Today, the UK arm of 3 – always one of the more creative carriers – announced a handset (and not a bad one either) to be bundled with Spotify Premium (i.e. on the go and no ads): users will pay £99 up front, and then £35 a month for 24 months for a tariff including a Spotify Premium subscription covering both PC and mobile, 750 minutes voice calls, unlimited texts, data and Skype-to-Skype calls. Listen up: all bandwidth included. For a streaming service. Now we’re talking!

3 said that the Spotify Premium service was

worth £240

which suggests that they might want to stick to the £9.99 price point (which would surprise me). But then it is hard to tell which bit of such announcements is marketing and which actual price-setting for the sake of royalties and such like…

3 also said

that the deal with Spotify would extend to other products in the coming months, including 3’s mobile broadband service.

Again, I am curious about the price point: the way it is, it would be a nice marketing deal for Spotify but it could be said that not much was going for taking exactly that offer vs just signing up as it is already. A little discounted however (with the difference paid for by 3’s marketing department) might change the ball game altogether…

It’s all good though: I for one am truly intrigued by the prospect of having more than 6 million tracks (equating to, what?, 6 terabyte or so of music) on my phone!

And one little thing on the side: it is – again – an app and not the mobile web that they choose – in spite of bandwidth apparently not being an issue at all. It is thus another argument for the superiority (for the time being) of apps over mobile web when it comes to UI and input constraints.

3 with dedicated Skypephone

Hutchison’s 3 has had a Skype service under its X-Series for a while now but they have now announced the launch of a dedicated Skypephone, which they developed jointly with Qualcomm (to make use of some specific CDMA features) and Skype and which has dedicated Skype buttons. It is said to being produced by Chinese manufacturer Amoi. The service rolls out in the UK and Ireland from this week and will move to 3’s other territories (Austria, Australia, Denmark, Hong Kong, Italy and Switzerland) thereafter.

The move manifests where 3 sees the future value, and it is not in being paid by minute of voice used. The value clearly lies in mobile data. Now, granted, this is easier for 3 to achieve than for many other operators: 3 started as a 3G operators straight away. Their entire network is high-speed, they don’t have any old black-and-white devices hanging around anywhere, etc, etc. However, what it does show is a gutsy approach to break with tradition amongst network operators.

Can the situation be compared with the change from dial-up, pay-per-minute Internet to unlimited broadband? It probably can to an extent. What was the result of that? The change of a commodity-driven business model (bandwidth) to a service and product-driven one (e-commerce, advertising, etc) with the subsequent reduction of previously mighty ISP to mere bit pipes that delivered the data but were otherwise largely interchangeable. This is also the sore spot for network providers because they fear that this will happen to them, too. According to reports, a Skype spokesman reported that Skype was usually told to “go away” by operators, noting “obvious tension”.

I would submit though that there is actually less to fear for network operators than there was for the traditional Internet ISP because the billing relationship is – as yet – harder to replace for mobile customers than it was for the Internet customer. I believe this to being the case because of two reasons, namely a) the perceived security (perceived because it does not necessarily reflect reality), and b) the limited input mechanisms of mobile devices (punching in credit card details via your mobile’s number pad is a proper pain in the neck and nothing consumers will like to do). Due to restrictions of the screen and device size, this remains the case even if one uses smartphones with a Qwerty keyboard or touch-screen devices.

The above will not guarantee the operators’ spot forever but it will certainly make life easier for another couple of years. But then? Well, you better be well-positioned for when the inevitable happens: with most operators already starting to open data services, it can surely only be a question of time until a more liberal approach to what their customers are and are not allowed to use will appear; consumers may well ask what added value an operator had to offer.

3 UK CEO, Kevin Russell, does then expect initial “detractions” from its revenue but hopes to make up for it by adding incremental customers, not only through new additions but also reduction of churn and increased loyalty.

3 does what it has shown to be good at, namely leading change from the front: it has shown that it can sell more content than competitors with many times its market share, and whilst it might all be born frmo sheer necessity (where else would 3 turn to survice), it is good of them to again putting pressure onto the others.

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