Tag: Mobile Music Page 1 of 2

Beat(s) It: What’s Up, Apple?

Hello again.

I am writing to you whilst listening to Metronomy on Spotify streaming from my iPad Mini using a Bose headset. Musical zen, so to speak. Earlier, I had the whole thing running via my Denon RCD-N7 with the Airplay patch (but using Mordaunt-Short speakers). Life is good.

Earlier today, I got my new iPhone 6. Spotify works on it. My Bose headphones fit into the headphone jack (but, why, of course).

What is my gripe about then, you ask? Well, you see, I hold about 5 Apple shares (that’s about it, honest). And said company has recently (well, not so recently anymore) spent some $3 billion on acquiring Beats, “that” company fronted by the much (and rightly) revered Dr Dre and Jimmy Iovine, which sells mediocre (sorry, I meant to say, totally friggin’ awesome, headphones to sports superstars (and their fans). Oh, and they also have some sort of streaming service, apparently.

Mind you, my shiny new iPhone 6 nor my equally shiny new iOS 8 show any sign of a music streaming service. Or Beats. Or both. Or either. And today, the formidable (erm) TechCrunch ponders whether Apple may shut down the Beats streaming service (because of said absence of it on the new iPhone and iOS). And the mind boggles.

Let’s have a look at the lay of the land then:

There are a number of streaming services in the world. Spotify tops the charts, undoubtedly (unless your worldmap starts and ends in the US, then it’s probably Pandora). Their valuation is pegged somewhere at North of $10 billion. I do not know a single person that uses Beats streaming service (but then, I know, I am a middle-aged white European). However, my American friends, have you heard of Deezer? No, thought not. Alas, it has 20x the subscribers of Beats though (5m vs 250,000). Could you have bought them for $60 billion? I would guess so. But they don’t have the hardware or brand value, you say. And right you are. But, come on, a difference of nearly $57 billion for this? Really?

I would posit that the Beats acquisition was – a British technical term – complete bollocks. Let’s look further:

Here’s what Apple said (BTW, that Endgadget piece is enlightening on so many levels):

It was a no-brainer for us,” said Cue, outlining the three reasons in more detail. First, Cue says the Beats team is sensational, and will be a perfect fit for Apple; additionally, Dr. Dre is an incredible artist with an incredible ear.

$3.2b for a sensational team with an incredible ear. Yeah, right… Eddy Cue, you rule (or not).

Beats hardware is middle of the road at best (I know Dre would disagree, but he’d have to, no? He’s HipHop’s first billionaire because of it, doh…). For how much could you have had, say, Sennheiser (surely a good fit on hardware), a conservative, German, family-owned company? Would a bid of $3.1b have sealed it? Of off-shore money (which would’ve, what, halved that cost? Mmmh, I wonder (that’s a yes). See, the main (and a super-impressive feat at that) of Beats was its marketing and branding prowess. But Apple really doesn’t have anything it needs in that department, does it? It is the world’s most powerful brand (more than 2x its nearest competitor).

So what is our conclusion, half-way? Apple bought a brand (it didn’t need) that produces mediocre hardware (the one part where Apple always excelled and led everyone else) with the add-on of a also-ran streaming service. $3.2b worth? Erm,  no! And now we are hearing that they’re going to shut down that streaming service (which desperate Apple lovers had quickly termed the main rationale of the genius Apple pulling off another one), You see, Apple has never been great in M&A. T (I’m available). <sigh/>

Carnival of the Mobilists # 243

This week’s Carnival of the Mobilists is up at Andy Farrell’s MobiThinking blog, and it’s a big one this time. Andy assembled intriguing posts from contributors old and – more importantly – new, including pieces on:

  • Mobile music
  • Phones to improve health
  • How mobile operators struggle to own the social graph
  • an interview with the MMA’s Michael Becker on brands and consumers
  • mobile commerce and fragmentation
  • smartphone platforms (posts on Nokia/Symbian, Android and Windows Phone 7)
  • and, finally, also my post on the thorny path for movie licenses on the iPhone.

As always, a very worthwhile read. Go and check the posts!

If you want to contribute to future editions of the Carnival, please provide a link to the post you want to be considered to mobilists@gmail.com.

Spotify Mobile: 3UK bundles with HTC Hero

A couple of weeks ago, I pondered Spotify’s impact on music business models and suggested that mobile may have a role to play in the monetization end of it (which is, unless you’re Twitter, an inherent part of a business model indeed). It didn’t take them long:

Today, the UK arm of 3 – always one of the more creative carriers – announced a handset (and not a bad one either) to be bundled with Spotify Premium (i.e. on the go and no ads): users will pay £99 up front, and then £35 a month for 24 months for a tariff including a Spotify Premium subscription covering both PC and mobile, 750 minutes voice calls, unlimited texts, data and Skype-to-Skype calls. Listen up: all bandwidth included. For a streaming service. Now we’re talking!

3 said that the Spotify Premium service was

worth £240

which suggests that they might want to stick to the £9.99 price point (which would surprise me). But then it is hard to tell which bit of such announcements is marketing and which actual price-setting for the sake of royalties and such like…

3 also said

that the deal with Spotify would extend to other products in the coming months, including 3’s mobile broadband service.

Again, I am curious about the price point: the way it is, it would be a nice marketing deal for Spotify but it could be said that not much was going for taking exactly that offer vs just signing up as it is already. A little discounted however (with the difference paid for by 3’s marketing department) might change the ball game altogether…

It’s all good though: I for one am truly intrigued by the prospect of having more than 6 million tracks (equating to, what?, 6 terabyte or so of music) on my phone!

And one little thing on the side: it is – again – an app and not the mobile web that they choose – in spite of bandwidth apparently not being an issue at all. It is thus another argument for the superiority (for the time being) of apps over mobile web when it comes to UI and input constraints.

Carnival of the Mobilists #192

The 192nd iteration of the Carnival of the Mobilists is under way. This week’s edition is hosted by C Enrique Ortiz on his About Mobility blog and features an overview of Opera Mini 5, a background story on app stores (juicy: written by a Qualcomm exec), some stuff on mobile learning and, last but not least, my own “little” contribution on mobile’s role in the transformation of the music business (which also received a “favourite of the week” note; thanks C Enrique!).

Check it out, it is well worth a read! You’ll find it here.

Mobile to Rescue Music Business?!

It seems to be music week this week: Apple running its somewhat anticlimactic “It’s only Rock’n’Roll” event today, lots of folks pondering Spotify Mobile and now this: the good folks at Forrester Research have released an interesting report entitled “Music Release Windows: The Product Innovation That The Music Business Can’t Do Without”. This is some statement.

The Old Model is Broken

Forrester was kind enough to let me have a glance at the report, so let me dive into its revelations and the underlying rationales, which starts off with looking at the broken model of the industry: in (latter part of) the 20th century, the music industry was mainly fueled by record sales (first vinyl, then CD). With the introduction of digital media and, in particular, ubiquitous broadband connectivity in many parts of the world, it shifted to digital downloads. Unfortunately, it mainly shifted for downloads that people did not pay for. iTunes has only taken a piece of the action. And iTunes’ ¢99 per song model has then contributed to people no longer buying whole albums but only the songs they like most, which somewhat squashes profitability.

Live events, etc used to be a support for record sales. They have recently become the biggest revenue generator for some recording artists (as well as for some labels, at least if they managed to conclude so-called 360-deals with artists) but they cannot alone make up for the shortfall. On top of all that, people like my 14-year-old son use a plethora of services (Spotify, Last.FM, YouTube and probably dozens more of which I do not know) to quench their thirst for music.

Change the Product, not the Business Model

The researchers suggest to re-think the product offering in order to engage the fan more holistically: leverage diverse assets through those maligned 360 deals: they might “feel” a bit tight around the hips but the opportunities are immense: labels and (capable) artist management can create a very rich offering of diverse content. This then ties in into step #2, which sees the industry moving away from (or rather beyond) the classic album model where an artists would release one album per year (or so) and sustain the buzz in promotion thereof (and in between) with concerts, interviews, singles and EPs. With digital distribution, there is no need for that (an album on CD might be maintained as one part of the mix however): one can produce a continual stream of creative products from the artist. This will help build sustainable and longer-term relationships with fans.

The final piece is – put simplistically – the introduction of release windows similar to what the film industry is doing for decades: releases are structured successively with higher product (read: better monetizable) tiers coming first. It is re-vamping a trusty old model though: you want it first and exclusive, you pay more.

The bottom line is – oh, the bliss of buzzwords – the 4 C’s, which are content, convenience, cost and community: The higher the cost, the greater the convenience and the better the choice of content. The authors basically plead a re-introduction of scarcity in order to re-build the perceived value. Convenience ranks above content in terms of the creation of value: and this is where mobile plays a role: it is always with the user, it is always on, it is readily accessible (at least the new generation of phones is). It is arguably why services like Spotify are believed to be a valid revenue stream for labels, at least on mobile…

Community is the Glue

Is community just thrown in for good measure? No, of course not. According to Forrester, “Community enhances social value.” It is the glue that will be the key differentiator from piracy (or so they hope): the thinking is that a sense of community will build some sort of moral cohesion (another C). Here though, Forrester tails off a little. It says:

“Social functionality should be deployed right across the hierarchy.”

Nothing wrong, you say? No, it is not. However, “deploying functionality” is way short of what is needed to build social value. What makes a community? Emphatic engagement with fans, not a set of tools that sits somewhere on the various sites and offerings being operated by some far-away call center. Whilst the principle is right, the suggested execution remains a little shallow. Forums & networks is all they have to offer. Hm. Everyone has them already, so will this work?

The principle does work, I believe, However, the execution is much, much more complex than the analysts reveal. Here, one can make or break this.

Release Windows

The analysts suggest that a release should be tiered by windows: start with a preview, then go into the mainstream for-pay channels (2-3 weeks delayed) and finally release to “free-to-air” (6 weeks delay). The premier window is suggested to being the one where incremental value can be unlocked: first releases, premium value-added content (and no DRM!), etc; users only get this if they pay. Elegant packaging and programming is crucial to convince people of the richness of this. Then they will not defect to P2P sites. CD releases remain in the mainstream window and then, finally after six long weeks, the Spotifys of this world will be able to get it through their ad-supported model, TDC Play, the Danish flat-rate all-you-can-eat model that generated more than 100m downloads in 15 months would be able to add it to their package, etc.

Mobile is in the premium tier (with very few others): Forrester believes that carriers’ and OEM’s efforts, investment and – last but certainly not least – billing relationships merit this. I would suggest that the eye-opener ringtone where one could charge huge premiums for monophonic (!) 20-second-loops would contribute to this conviction, too.

In the “modern world” with smartphones and flat rate data plans, a lot of it of course hinges on how such services tie in with a) the handset (app vs. mobile web), b) the provider(s), namely labels, artists, operators, handset manufacturers, other (mobile) distributors as well as iTunes, and c) the users, i.e. will they adopt it or will they defect to the (free) web side of things after all. The crackdown on piracy in many countries will have something of a disciplinary effect but the jury on this is probably still out.

Is that It?

There must be more in order to create compelling services and products. Otherwise, I cannot see people doing it in sufficient numbers. It could be seen online with Spotify where, anecdotally, only 17,000 in the UK have signed up to the premium service; I cannot believe that the premium music market should be limited to that. The analysts suggest the creation of

“truly 21st century products […] blend[ing] interactivity, multimedia, multi-platform, convenience and social to create something totally new.”

That sounds awesome but how do you create it? The starting point needs to be the relationship between artist and fan. I have long held that this bond is more than actual musical tastes; it is a lifestyle decision, which is why fans crave to belong to “their” artists’ circles. As early as 2002, a “Britney Spears Mobile Fanclub” was successfully running, and that did not even involve her label! What it did involve though was access (or at least the promise thereof) to Britney (who was, at that time, arguably one of the biggest recording artists in the world). The service combined text (real-time backstage reports from Britney herself!), live concerts, editorial, merchandise, and special promotions to create a rich and comprehensive experience around the artist. And this at a time when a ringtones were just on the rise and premium SMS not widely available! The principle works! It does take however (and that’s a big IF) active involvement of a complex ecosystem of artists, management, labels, merchandise firms, media, etc.

The new generation of artists is of course significantly more tech-savvy (see e.g. upcoming singer Remi Nichole‘s video blogs and tweets): one sees a much higher willingness to participate actively and – even more importantly – authenticly in engaging the fans (“audience” is probably an overcome term in this respect). This can work, and on mobile it can work as a revenue generator, too! But the core is the revised approach to the people (and this is not limited to the music industry): they are not sheep that want to be exploited; if you treat them that way, they bolt. Treat them honestly, fairly, transparently, and you have at least a fighting chance!

Mobile Music on the Rise: 40-45% of Digital Revenue for UMG

January is MIDEM time (even though, sadly, I cannot go this year), which means that music dominates the news. In an interview, the EVP of Universal’s eLabs, Rio Caraeff on the revenues of Universal Music Group that:

“about 40 to 45% of our overall digital business is coming from mobile channels like Verizon and AT&T. […] On much of our frontline pop or R&B or urban releases […] we’re seeing mobile comprising 20-45% of the [overall] revenue for those artists.”

Wow! Universal’s digital sales have been growing by 33% during the first 3 quarters of 2008, and they seem determined to fully converge “online”, “mobile”, etc into one:

“The consumer doesn’t want a mobile-only experience – they want an all-digital multi-platform experience. They want to consume their music on their mobile handset [and] on PC and other online platforms. Partners like Verizon and AT&T wanted to have multi-platform online experiences as well. […] Now at Universal, we don’t have a mobile business. We don’t have an online business. We just have one multi-platform digital business.”

Amen to that! And how right he is. Universal also adapted pricing, so that a song costs the same no matter on which digital platform you buy it. And, apparently, mobile storefronts play a role, specifically Amazon‘s MP3 storefront, which is pre-loaded on the G1, the first Android phone. So it’s app stores (or markets) all over this year, huh?
This shows that the majors learned from the pain of recent years and now get a grasp on the digital world. Good stuff that!

Comes with Music Comes to Mama

Nokia’s “Comes With Music” service (unlimited downloads of 4m+ music tracks), which you get when you buy a phone, had been announced with much fanfare but it went a bit quiet after that. Now “early results” from the service show that it is mothers appear to be amongst the leading adopters, according to a Nokia executive. Unfortunately, that seems to be amongst the few bits of information they would let out into the public, the only other one being fairly obvious: recommendation is a driver (did they consult Amazon?) and chart coverage matters (Popularity matters? What?).

It would be wonderful would Nokia actually release a showcase of what it achieved with the service. I appreciate that they will want to wait since the service has gone live in the UK first and that only recently but I do hope that they will enlighten us… 

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