The ever industrious Rudy de Waele and his team are staging the next version of Mobile 2.0 Europe in beautiful Barclona on 16/17 June 2011. Last year’s version was awesome but this year they seem to have upped the ante significantly again. Staged in Telefonica’s mindblowing R&D centre Diagonal 00 (just look at the picture, for heaven’s sake!) and boasting a speaker line-up that should everybody get going!
It’s a developer conference, so none (or little) of the usual preaching but you will get more hands-on workshops on everything from app store marketing to HTML5 development. And all this in summery Barcelona! Go on, sign up here!
And if all that is not enough, here’s a selection of the people that will speak with you, work with you, talk to you (a full speaker list is here):
- Peter Vesterbacka, Rovio (yes, he, the Mighty Eagle of the “Angry Birds” guys)
- Daniel Gurrola, Orange
- Sanyu Kirulata, Blackberry
- Reimund Schmaid, Nuance
- Carlos Domingo, Telefonica I+D
- Jose Valles, BlueVia (Telefonica)
- Lucas Allen Buick, Synthetic (they of “Hipstamatic” fame)
- Matthias Sala, Gbanga
- Andy Goodman, Fjord
- Caroline Drucker, Soundcloud
- Vincent Hoogsteder, Distimo
- Andreas Constantinou, Vision Mobile
- Tom Hume, Future Platforms
- John Roberts, Quostodian
- Yes, and yours truly will also be there
See you in the sun very soon!
Some weeks ago, I spoke at the most excellent Mobile 2.0 Europe conference in Barcelona (I had posted a slideshow of the slides to the talk). Now the good folks of Dotopen, who organised the event, now made a video of my talk available. After watching it, I will say that one never stops learning 
. However, perhaps you will enjoy it anyway. Here it is:
Volker Hirsch from dotopen on Vimeo.
Last week, I moderated a panel at Mobile 2.0 Europe in Barcelona on “How to Make Money as a Developer”. Interestingly, there was no developer on the panel… However, there were representatives from Orange’s Partner Programme and from Telefonica, and I asked them if they would move from the “classic” 50/50 carrier revenue share (no one confirmed or denied the accuracy of that classic share of course) and, whilst they were clearly not willing to confirm anything (they probably couldn’t, to be fair), they did indicate that a revision of legacy models was under way in view of the not so new anymore challenges of app stores with their – now prevailing – 70/30 split in a developer’s favour.
This week, Vodafone came out a little more openly: at MEM, their Content Services Director pondered to
give [...] it back to the developers to let them monetise it.
The big one then followed. She said – and this must be close to an industry-first – that carriers
don’t necessarily have to drive towards revenue for all of that content.
And that is the real point: I have long been arguing that the real value of (great) content to carriers may not lie in incremental revenues (be it 50% or 30%) but in softer albeit much, much more important values, namely marketing, positioning as well as customer retention.
An example: a couple of years ago, we shipped a whole suite of X-Men 3 content, game, wallpapers, tones, you name it. The launch was, of course, around the movie launch (which was tremendously successful) and we had carefully crafted marketing plans including many brand partners (20th Century Fox, Activision, Panini, etc). We managed to drive some exceptional campaigns to which carriers in a lot of countries contributed serious marketing dollars. Did they do this in order to obtain an SMS-margin-matching ROI? Not in the strict sense. To them, this was brand extension and affiliation. And, boy, did it work!
Carriers biggest trouble is ARPU and customer churn. I am not sure about the latest numbers but for years the annual churn was reaching towards a third. And that is real money. If you can reduce churn by only a few points if you provide your users with great content services, you will see your money back many times. It is (brand) marketing, not incremental revenues that make it.
Now, as long as the content guys have revenue targets, the (normally very mighty) CFO of a carrier will ask painful questions on ROI and margins; and they will always come up short. Classify it as a marketing task though, and you’re looking really good: effective marketing that should yield measurable results at no cost. Hang on: at negative cost. How cool is that? I know that many a content guy at a carrier agrees with me here. Would they ever admit as much in public? You must be kidding me.
It is therefore good to see that Vodafone starts thinking publicly about alternative approaches with a view to strengthening and/or supporting their core business. Now put it in motion, folks!
On 17 June, a wonderful conference opens its doors: organized by the formidable Rudy de Waele and his team, the beautiful city of Barcelona (but without the usual Mobile World Congress stress and with better weather than in February!) is host to Mobile 2.0 Europe.
You will find a great line-up of speakers from across the mobile ecosystem, which should allow for a wonderfully balanced overview of what’s going on. The organizers have lined up senior guys from the giants of the industry, such as:
- Nokia
- RIM
- Vodafone
- Opera
- Telefonica
- Orange
- PayPal Mobile
- Microsoft
But they then coupled them with the nimble and agile guys like us, so you will also find:
- Distimo (analytics)
- Scoreloop (yes, I will be speaking)
- The Astonishing Tribe (UI experts)
- W3C
- Future Platforms
- and more…
As if this wasn’t enough, the AppCircus will also stop at the event with an on-stage show of the best and brightest apps around.
Join us, it should be tremendous fun! The registration page is here.
Juniper Research, makers of research and publishers of mindblowingly big 5-year-predictions recently released a report on “Mobile 2.0″.
The term, according to the free promotional white paper that comes with it, is to mean mobile services around the social web, geo-location and presence and may be based on
a mash-up of application functions and communication channels [that] can include mobile messaging and voice – namely SMS, MMS, mobile IM and VoIP.
All this is spot-on and quite agreeable (and I haven’t come to the predicted market size in – you guessed it – 5 years yet) but I feel they are missing a major, major point here, and that has to do with (if you want to call it that way) “mash-ups” and “convergence”: in short, they fall foul to the old mistake that, as media move on, the predicted revenues for a new medium is being comprised of the products and services of the old one; and that is wrong!
Mash-ups can already be seen between different kind of applications the report mentions (and, most notably, with some it didn’t mention at all): E.g. FourSquare or Gowalla are service that utilise presence (allowing your friends to see where you are). You can also share it via social networks and contact these friends (perhaps to ask them if they want to meet up as they are only 2 blocks down the road) but they have also added gaming elements (mayor of Oxford Circus or Union Square anyone?), and it was these latter ones that arguably gave the edge to the service and lifted them over and above many similar location-aware apps. The combination of a variety of the feature sets Juniper identified as being distinctly “2.0″, namely presence, social, and geo-location with other, “classic” products and services will unleash an even greater power: playful social interaction is not necessarily confined to “classic” games:
For instance did Ford take it a step further with the latest model of the Fusion Hybrid: they put something akin to a Tamagotchi into the car, which promotes economical driving: a plant grows (at the very right in the picture) when you drive economically, and it withers when you don’t. Cool, huh? What they do is to appeal to the senses of competition and, arguably, care in order to foster more economical driving. What’s missing is that drivers could share their “scores” with friends, challenge each other and, long-long-term, get rewards (eco-tax credit?) if they perform particularly well. Playful social interaction in a car – who would have thought?
A mash-up of e.g. games (and the playful-ness in all of us) with some of the other services that are available and – now – increasingly accessible will likely result in a completely new range of products, which will – I would suggest – exceed the predictions made by a large margin (check Jesse Schell’s talk at DICE 2010 for more [and even wackier] musings of what the future may hold). And the reason for this is that addressable user base and, indeed, usage will multiply because completely new and untouched segments (both in terms of users and products & services) are being unlocked for value-added mobile services.
So, for once (!), I think I may be able to beat Juniper’s lofty predictions; not sure if in total numbers (they’re always hard to beat on that: the one for mobile 2.0 is already at a not too shabby $19bn) but as to the scope of the market. Good times!
It is this time of the year where people start looking forward (and back) and come up with clever analyses of things we have always known and those that we haven’t. And because Europe has always (?) been the thoughtful and fashionably skeptic part of the world, it is that one of the leading newspapers, the Guardian, posts an article querying, gosh, Twitter. The link actually contains the words
trouble-twitter-social-networking-banality
The proof? Iran is still not free (or so most of us Westeners think) and only 0.027% of Iranians use Twitter. There you have it. It concludes that it is all narcissistic navel-gazing. The comments, alas, are a delight to read…
Where are we then? Is this true? It is – you may have guessed that this be my stance – not. And here’s why:
Social media (Twitter included) is nothing in itself, it merely defines a group of tools. Therefore, it is not the emperor’s new clothes, it is – if anything – the emperor’s new herald: if the emperor has nothing new, interesting, noteworthy to tell, it will remain as dull and meaningless as before but social tools actually allow you to filter, to focus, to spread noteworthy, sensible and truly good stuff to a group of people that is much larger than you could have reached before at a cost that is (per capita and in toto) much lower than before. And that means it is one cool tool!
There are a gazillion reasons to dismiss Twitter (or Facebook – although fewer people seem to do just that these days) on the basis of boring info about breakfast/lunch/supper/traffic jam on way home or to hype it up on the basis of opposition in Iran/arrests in Egypt/tsunamis in Thailand or a mere plane landing on the Hudson. The argument fails both ways. It is not that. It is the fact that it is possible to communicate at nigh zero costs with people that may be interested – and it is upon the people to find you but it is also upon you to find the interesting bits!
I am already slightly tired to refer to Clay Shirky’s Here Comes Everybody who provides us with some beautiful examples of this but the point is (and here Shirky’s academic background serves him really well): it is a tool, and a tool makes only sense (or nonsense) in the hand of its user. So here’s to everyone who complains about useless and redundant info over Twitter: choose better who you follow; you would not stick around some dinner party endlessly discussing the virtues of starching napkins either, would you?
As with every tool (say, a hammer), social tools are more useful, the easier and intuitive they are to use. If it is self-explanatory on how to extract something positive (e.g. to get that bloody nail into that bloody board), the better (and if you can do it without walking away with a bloody thumb, even better). At the moment, many people walk away from Twitter because of a bloody thumb. But would you dismiss a hammer only because you hit yourself? Probably not. Unless you find a better hammer of course…
Finally (and because I called this blog “on mobile”), here’s why the combination of social tools with this other tool in everyone’s hands, namely the mobile phone, is so powerful:
- Daily circulation of newspapers worldwide: 450,000,000
- Number of TV sets in use worldwide: 1,500,000,000
- Number of Internet users worldwide: 1,600,000,000
- Number of credit cards worldwide: 1,700,000,000
- Number of toothbrushes in use worldwide: 2,250,000,000
- Number of mobile subscriptions worldwide: 4,600,000,000.
Have a great 2010!
Cartoon credit: Hugh MacLeod (http://gapingvoid.com/)
